5.0 安装失败

新版本安装失败,报错信息如下,请问如何解决?
2020-12-09 14:45:22,896: ERROR [S1P476]->RPAInstall_Mini_isearch.exe: Install::dealwithTask StopSevice Failure
2020-12-09 14:45:22,896: ERROR [S1P476]->RPAInstall_Mini_isearch.exe: Mini_Install::MiniInstallUzip init_task failure